Fewer steps, fewer screens. In my last post, I shared the existing flow… Existing User Flow Here’s a streamlined step-thru: Digital Cookie Revised Flow Many of the decisions are the same but the screen count is reduced. (I’ll show the screen comparisons in the next post.)Continue Reading

How it works right now In my introductory posts about this project, I noted my frustration with the flow through conducting a credit/debit transaction. The image below formalizes the steps I drafted earlier into a flow chart. If you’ve not encountered flow charts before, the rectangles represent process and the diamond shapes represent decisions. Existing...Continue Reading

The existing app In the last post, I introduced the problems I was having use the Digital Cookie app. To give a better sense of the interaction flow, here’s the first set of screens the user sees on t the existing app. To start a new in-person order (e.g. an order that will be paid...Continue Reading

This project is a redesign of an app I used often as a Girl Scout parent volunteer. I came to dread using the app but had no alternative if I wanted to complete an action. In this case, it was taking credit card payments for cookie purchases. No really. Using this app made me crazy....Continue Reading